Returns Policy

To return an item you have ordered you must complete and retirn your goods with an RMA form.

Goods can be returned up to 30 days from the date of purchase unless otherwise stated.

Unwanted items can be returned for a refund or exchange but must not have been used, they must also be complete with all components and the packaging must be not be damaged.
Note that if these conditions are not met your return will not be accepted.

 

If you wish to return any unlocking / service equipment it must not be registered unless it is faulty.

If the item is not faulty and was purely ordered by mistake and it has been registered we will not accept it back.

 

Returned items will be credited within 3 working days of receipt.

We recommend using a posting method that provides proof of delivery and can compensate for loss or damaged goods for higher value items.

If goods are faulty you have 14 days to return them for a full refund or exchange.

 

LCD And Digitiser Returns Policy:

To be eligible for exchange all parts must have the original protective films.

We advise to plug the parts to the phone to test before full assembly.

If any part shows signs of full fitting including glue or fixing tape we are unable to exchange them.